Frequently Asked
Where do you ship?
We currently ship to addresses within the United States. Shipping times and availability may vary depending on your location
How long will it take to receive my order?
Most orders are processed within 2–5 business days. Once shipped, delivery typically takes 3–7 business days. Tracking information will be provided once your order has been fulfilled.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor your package.
Can I cancel or change my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor your package.
What is your return policy?
Because each item is made to order, we do not accept returns or exchanges for incorrect sizing or buyer's remorse. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will make it right.
What if I receive a damaged or incorrect item?
Please email us within 5 days of receiving your order with your order number and photos of the issue. We will review the claim and arrange a replacement or refund if necessary.
Do you offer exchanges?
At this time, we do not offer exchanges for sizing issues. Please refer to the size chart on each product page before ordering.
What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
Will I receive an order confirmation?
Yes. After placing an order, you will receive an order confirmation email. A second email with tracking information will be sent once your order has shipped.
How should I care for my apparel?
For best results: -Machine wash cold, inside out. -Use mild detergent. -Tumble dry low or hang dry. -Do not bleach. -Avoid ironing directly on printed designs.
What if my package is lost?
If your package appears lost or is marked delivered but cannot be located, please contact us. We will work with the shipping carrier to help resolve the issue.
Do you offer discounts or promotions?
Yes! Follow us on social media and subscribe to our email list to stay updated on new releases, exclusive drops, and special promotions.
Are your products available in-store?
Availability may vary. Some items may be available at Taste of Earth locations or during special events and pop-ups.
How can I contact customer support?
You can reach us by email at info@tasteofearthsj.com. We strive to respond to all inquiries within 1–2 business days.
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